Who We Are
Learn a bit more about who we are and how we work!
Vision
Improving the quality of health for all, especially vulnerable populations
HCDI History
After years of serving the most vulnerable as a Physician Assistant and seeing the challenges both patients and providers faced in the changing healthcare environment, Jean was inspired to understand the policies developed by the government and their effects on the community. Driven by her faith and compassion for others in need, Jean began HCD International with $400.00 on her mother’s credit card in the basement of her home. Motivated by her passion and experience as a primary care clinician, Jean developed HCDI’s niche of policy to practice by focusing on building a high-performing enterprise to improve quality and reduce costs for patients and providers facing the daily challenges of the social determinants of health.
Commitment to Excellence
Dedicated to exceeding the expectations of each of our customers, HCDI’s assurance of “service excellence” guarantees exceptional and customized services that are on time, within budget, exceeding expectations and focused on our client’s satisfaction. Proud of our history of excellence, HCDI’s brand is “providing excellence in service” which is reflected in our 95% contract renewal and referral rate since our inception. This interdisciplinary approach is the creative cornerstone to everything we do at HCDI. By ensuring we have the right people, with the right passion, for the right position, HCDI is committed to the next 25 years of serving you.
Mission
Implementing innovative, patient centered strategies that increase quality and access to care while reducing the cost for health services through the application of data driven solutions.
Our Culture
HCDI’s commitment to finding the right people, with the right passion, for the right position creates a workforce driven toward meaningful work and making a difference in our community. We encourage our staff to use our diverse backgrounds and experiences as a positive influence in our work. Led by strong and passionate leadership, HCDI fosters a learning environment guided by the Five Cs of HCDI:
- Customer: This is defined as our internal staff. Executive leadership highly values each staff member, who are equal individual contributors serving a common cause ensuring the environment remains productive and progressive, focused on achieving the vision.
-
Client: The clients for HCDI are those who provide us the opportunity to serve, from government agencies in federal, state or local levels to commercial clients such as providers, hospitals, and community-based organizations.
-
Communications: Effective communication across the corporate enterprise is critical to successful operations. Respectful, frequent, and open communication forms the foundation of HCDI.
-
Culture: Recent data demonstrates one of the most impactful characteristics of a highly reliable company is its culture. HCDI strives to ensure its culture embraces diversity, change, innovation, excellence and learning.
-
Community: HCDI understands that challenges to healthcare is best addressed in the local, community level. Therefore, we encourage our staff to be active participants in their communities through volunteer work and partnerships with community, faith-based, and non-profit organizations.
Awards
HCDI is a Learning Organization!
