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What Does the End of the Emergency Use Authorization Mean for those Experiencing Health Inequities?

By Rachel Smith, Chief Program Officer 

Health inequities refer to differences in health outcomes that are systematic, avoidable, and unjust. These differences are often related to social, economic, and environmental factors. The COVID-19 pandemic has disproportionately affected certain populations, including racial and ethnic minorities, low-income communities, and persons with underlying health conditions. These disparities are often related to existing health inequalities in our societies.  

As part of the Emergency Use Authorization (EUA), some governmental policy exceptions were established to address various pandemic-related health inequities and will need to be addressed going forward. It is important for providers, health plans, and consumers to be aware of the upcoming changes not to exacerbate challenges for these populations. An approach to addressing the changes must be comprehensive and focus on the root causes of disparities in health outcomes. 

The goal is to achieve health equity which refers to a concept of achieving fair and equal distribution of resources and opportunities that promote good health and well-being for all individuals, regardless of their social, economic, or cultural background. It involves addressing the social determinants of health, which are the conditions in which people are born, grow, live, work, and age that impact their health outcomes.  

Health equity recognizes that individuals and communities face different challenges and barriers that affect their health and well-being and seeks to eliminate these disparities by ensuring that everyone has access to quality healthcare services, healthy food options, safe and affordable housing, education, and employment opportunities. Achieving health equity requires a multi-sectoral approach that involves collaboration between governments, healthcare providers, community organizations, and individuals to address the root causes of health inequalities and promote equitable health outcomes for all. 

The EUA is a provision that has allowed the Food & Drug Administration (FDA) to expedite the approval process for various medical products, treatments, diagnostics, and vaccinations during an emergency, (i.e.: a pandemic). In addition, the EUA has provided a mechanism for persons who were on Medicaid to be auto-renewed for coverage during the pandemic. With the EUA ending last month, an ‘Unwinding’ of that temporary policy provision was activated which can result in millions being without health insurance. This Unwinding could involve changes to eligibility criteria, benefit levels, and other program requirements, depending upon each state. Unwinding can also include changes to payment rates for healthcare providers and adjustments to the way Medicaid benefits are administered. 

Health plan leaders have a keen awareness of the implications on their members from the standpoint of member attrition and revenue loss and recognize that the Unwinding could result in members’ losing their health coverage, reducing their access to health care, and becoming sicker over time. The revision of Medicaid benefits to consumers requires an immediate comprehensive approach and aggressive redetermination efforts. 

Redetermination Efforts Should Focus on the Root Causes of Health Disparities 

  • Socioeconomic Status: Individuals from low-income communities often experience higher rates of chronic diseases and are less likely to have access to quality healthcare. 
  • Race and Ethnicity: Historically marginalized populations, such as African American, Indigenous, and People of Color (BIPOC), face higher rates of chronic diseases and lower life expectancies compared to non-Hispanic Whites. 
  • Discrimination and Bias: Discrimination and bias in healthcare settings can lead to poor health outcomes and decreased access to healthcare. 
  • Environmental Factors: Exposure to environmental toxins and pollutants, inadequate housing, and unsafe neighborhoods can contribute to poor health outcomes. 
  • Education: Individuals with higher levels of education tend to have better health outcomes, as education can lead to better job opportunities, higher income, and more access to healthcare. 
  • Access to Healthcare: Individuals without health insurance or who live in areas without sufficient healthcare resources often experience poorer health outcomes. 

Redetermination Solutions to Improve Health Outcomes 

Develop plans to address the unwinding of continuous enrollment with members  

States are developing plans to address the unwinding of the continuous enrollment provision to include: 

  • How the State will prioritize the renewals 
  • How long the State plans to take completion of the renewals 
  • Processes and strategies the State is considering or has adopted to reduce inappropriate coverage loss during the unwinding period 

Eight states have started the process in February, another 15 in March, and 28 states in April. Most states plan to take 12-14 months to complete renewals. Nearly three quarters of all states also plan to follow up with enrollees before terminating coverage.  

Create opportunities to promote continuity of coverage

As states resume redeterminations and disenrollments, certain individuals, including people who have moved, immigrants and people with limited English proficiency (LEP), and people with disabilities, will be at increased risk of losing Medicaid coverage or experiencing a gap in coverage due to barriers completing the renewal process, even if they remain eligible for coverage.  

States should partner with managed care organizations and community health centers to design and maintain websites, distribute mailers and educational materials, and perform outreach calls in other languages and for those with disabilities, especially Spanish and Braille for renewal efforts.  

HCD International’s Proven Healthcare Outreach Efforts 

HCD International works with well-known managed care organizations and state health departments to ensure vulnerable, at-risk populations are enrolled in healthcare coverage.  Our talented, diverse staff of over 150 full-time professionals from 20 different countries provide culturally sensitive member outreach and educational resources and apply trademarked data analytic tools to provide our clients with the latest metrics, with one goal in mind, to improve health outcomes for all, especially those most vulnerable.  

In 2022, HCDI conducted over 10,000 redetermination calls for a major community health plan and nearly 6,000 outreach calls for a county health department to activate or reactivate healthcare coverage. This year, both HCDI teams continue outreach efforts as the Public Health Emergency and EUA are ending.  

To learn more about HCD International and how we can support your redetermination efforts, visit hcdi2.creativevelocity.site/ or contact us directly at info@HCDI.com.  

References 

10 Things to Know About the Unwinding of the Medicaid Continuous Enrollment Provision | KFF 

PHE Unwinding — Impact on Medicaid Redeterminations | L.E.K. Consulting (lek.com) 

The Benefits of a Value-Based Care Healthcare Delivery Model

By HCDI Communications 

Value-based care is a relatively new healthcare delivery model focused on the quality of care to improve patient outcomes and reduce costs while the fee-for-service model focuses on the quantity of care. Under the fee-for-service model, healthcare providers are reimbursed based on each individual service they provide to patient(s), and each service or procedure has an associated code that represents a specific fee. The fee-for-service model incentivizes providers to provide more services and order more diagnostic tests to generate more revenue which can lead to overutilization of healthcare services. The focus is on volume rather than quality. The benefits of a value-based care healthcare delivery model are laid out below.

In the value-based care model, providers are required to measure and report patient outcomes and work with other providers and payers to improve care coordination and reduce costs. The United States has the highest healthcare costs in the world. According to the centers for Medicare and Medicaid Services (CMS), national health spending was $4.2 trillion in 2020, which represents 17.7% of the gross domestic product (GDP). The U.S. also has some of the worst outcomes from a global perspective.  The new trend is towards the value-based care model which seeks to align the incentives of healthcare providers with those of patients and payers, to improve the quality of care and reduce overall costs of healthcare delivery. 

In addition to improved quality care, the value-based care model encourages the use of evidence-based practices and patient-centered care which has been shown to help reduce health disparities in health outcomes. In reducing costs, significant barriers can be lifted to accessing care which can have a positive effect on those most vulnerable.  

HCD International’s Care Transformation Organization (CTO)

Practices in the state of Maryland can benefit from transitioning from the fee-to-service model to a value-based care model by joining the Maryland Primary Care Program. HCD International’s Care Transformation Organization as your CTO.  With HCDI as your CTO, we have innovative solutions to assist practices in this transition.  

HCDI’s CTO solutions offer the option to first screen for Social Determinants of Health (SDoH) barriers, such as patient inability to access healthcare services and food insufficiency, leveraging our trademarked Caring for Your Health e-Tool ™.  By tapping into the collected SDoH insight, our multi-cultural staff works closely with primary care practices to develop a customized intervention to transition to the value-based care model. An intervention can involve implementing a combination of care coordination, preventative initiatives, and population health management strategies to enhance patient satisfaction, reduce costs, and improve health outcomes.   

HCDI is now accepting new practices to join our CTO and hosting virtual and in-person educational sessions so practices can Get to Know HCDI as a CTO this June. To learn more about HCDI’s CTO and these educational sessions, visit hcdi2.creativevelocity.site/cto or contact us at CTOinfo@hcdi.com. 

Why Join a Care Transformation Organization?

By Rachel Smith, HCDI Chief Program Officer

Rachel Smith, Chief Program Officer

A Care Transformation Organization (CTO) is a healthcare organization that focuses on transforming the way healthcare is delivered to improve patient outcomes, reduce costs, and increase efficiency. It takes a comprehensive approach to healthcare that goes beyond just treating individual health problems and instead focuses on managing a population of patients’ overall health and well-being. 

Despite the U.S. healthcare system spending more on healthcare than any other country, ongoing concerns about quality and equity of healthcare post-COVID-19 have been spotlighted. The Centers for Disease Control (CDC) cites 90% of the nation’s $4.1 trillion in annual health care expenditures are for individuals with chronic and mental health conditions. 

Social determinants of health (SDoH) such as housing instability, food insufficiency and others have an impact on physical health as well as mental health. Increased stress, poor nutrition, exposure to environmental hazards, risk of injuries, difficulty accessing healthcare and healthy food, anxiety, depression, and post-traumatic stress disorder can all culminate from various health inequities. 

HealthCare Dynamics International has a CTO Solution  

HealthCare Dynamics International (HCDI) applies innovative technologies, advanced data analytics, and evidence-based practices to redesign care delivery models and enhance patient engagement. HCDI prioritizes preventive care, population health management, and care coordination across different healthcare settings to ensure patients receive the right care at the right time and in the most appropriate setting. 

Through the Maryland Primary Care Program (MDPCP), HCDI offers primary care practices in the state a fully customizable CTO solution with the ability to first screen for SDoH leveraging our trademarked Caring for Your Health e-Tool ™. After collecting and analyzing SDoH data, our multi-cultural staff works closely with a primary care office to provide SDoH insight and create innovative strategies to meet the needs of the practice.  Strategies may include care coordination, preventative initiatives, and population health management to enhance patient satisfaction, lower costs, and ultimately improve health outcomes.    

Joining HCDI’s CTO in the MDPCP empowers primary care offices to transform care delivery and improve patient outcomes. By tapping into HCDI’s expertise in innovative strategies and evidence-based practices, primary care providers can optimize their workflows, improve care coordination, and effectively address SDoH. 

Begin your practice’s transformation today by joining HCDI’s CTO. Visit hcdi2.creativevelocity.site//cto to learn more or contact CTOinfo@hcdi.com with any questions. 

The Public Health Emergency is Expiring on May 11, 2023

What does this mean for COVID-19 services for healthcare plan members?

By HCDI Communications 

public health emergency expiringWith the significant decrease in hospitalization, as more Americans are vaccinated against the COVID-19 virus, the country is in a much better place today than it was during the wake of the pandemic. The Public Health Emergency (PHE) is officially ending on May 11, 2023, as per the H.J.Res.7 law passed by President Biden in April.   

What does this mean to us, whether we have Medicaid, Medicare, or private health insurance?  Based on your healthcare plan, COVID-19 vaccinations, treatment, testing, and telehealth services may be impacted.   

Here is a quick reference guide to understand the COVID-19 changes: 

COVID-19 Vaccination 

After May 11, 2023, COVID-19 vaccinations will remain at no cost to plan members.

Medicaid and CHIP  Medicare  Medicare Advantage  Private Health Insurance 
No cost until 9/30/2024  No cost  No cost  No cost if in-network 

 

COVID-19 Testing 

After May 11, 2023, COVID-19 testing costs will apply for over-the-counter tests. There is minimal to no cost for members who order tests through a health plan provider.  

Medicaid and CHIP  Medicare  Medicare Advantage  Private Health Insurance 
No cost until 9/30/2024  No cost  Cost may apply  No cost if in-network 

 

COVID-19 Treatment 

After May 11, 2023, oral antivirals, such as Paxlovid and Lagevrio, used to treat COVID-19 will be free while supplies last.  Once supplies are gone, plans may charge for these treatments.  

Medicaid and CHIP  Medicare  Medicare Advantage  Private Health Insurance 
No cost until September 30, 2024  Cost may apply  Cost may apply  Cost may apply 

 

Telehealth Services 

After May 11, 2023, there are no changes to telehealth services for all plan members. After December 31, 2024, Medicare members’ access to telehealth services may change.

Medicaid and CHIP  Medicare  Medicare Advantage  Private Health Insurance 
No changes; policy varies from state-to-state  Provided to anyone in any geographic area in the US until 12/31/2024 by way of in-home or mobile device usage  Provided to anyone in any geographic area in the US until 12/31/2024 by way of in-home or mobile device usage  No changes; Cost and authorization may apply 

HHS Bridge Access Program For COVID-19 Vaccines and Treatments for Uninsured  

In April 2023, HHS announced the Bridge Access Program for COVID-19 Vaccines and Treatments to maintain access to COVID-19 care for the uninsured. This will allow continued access to COVID-19 vaccinations, testing, and treatments for the uninsured at pharmacies and local health centers with minimal to no cost through December 31, 2024.
 

Unwinding Special Enrollment Period for Medicaid and CHIP is Underway 

Due to the loss of continuous enrollment for many Medicaid and CHIP members, a temporary Special Enrollment Period (SEP) from March 31, 2023, to July 31, 2024, for qualified individuals and their families is available. Qualified individuals can submit a new application or update an existing HealthCare.gov application and have 60 days after application approval to select a coverage plan.
 

For more information on the PHE expiration and the COVID-19 plan changes, please visit www.CDC.gov.  

References 

CMS PHE Fact Sheet 

CMS PHE FAQs 

Fact Sheet: HHS Announces ‘HHS Bridge Access Program For COVID-19 Vaccines and Treatments’ to Maintain Access to COVID-19 Care for the Uninsured | HHS.gov 

 

HCD International Commemorates 32 Years

Transformational Health Equity Excellence

By HCDI Communications

In 2022, HCDI’s multi-cultural team of over 150 full-time, talented professionals from 20 different countries, led by President, Founder, and CEO Jean Drummond, improved the lives of over 1 million people nationwide and saved nearly 185 million in hospitalization costs.  April 19, 2023 marks 32 years of HCDI’s unwavering devotion to improving the quality of health of all, especially those most vulnerable.

Impacting the lives of our nation’s most vulnerable requires a tremendous amount of hard work and a great deal of compassion for others. Advancing health equity is complex because there is no “one size fits all” solution, no blanket strategy that addresses social determinants of health.

Whether applying artificial intelligence, integrating the next complex payment model or forging a new best practice to close HEDIS quality and social needs gaps, the engagement team at HCDI has the data collection tools and cultural competence to develop customized, personal solutions to meet an organization’s health equity goals.

Drummond explains, “You must talk to the people you serve to discover what they truly need. Data strategy provides the foundation for reaching vulnerable communities. Human-centered design is how you truly engage with people and meet them where they are.”

You cannot achieve health equity without engagement. Meaningful health equity strategy means that while we recognize the power of statistics, we never forget that we are here to serve real people. – Jean Drummond, President, Founder, and CEO.

In recognition of the 32nd anniversary, staff members are giving back by distributing internally prepared care packages to local homeless shelters in and around HCDI’s corporate headquarters within Prince George’s County, Maryland. HCDI is also releasing its new health equity blog, “The Dove Report: Health Equity in Action.” The blog will feature ongoing public health interest articles, like this one, written by leadership and staff, developed to educate and facilitate efforts in achieving health equity for all.

“I am indeed grateful for the divine purpose and calling to serve others and commend my staff, clients, partners, family and friends for their support over the years. I am excited every day to uncover what the future holds for HCDI and those we serve,” Drummond adds.

To learn more about HCDI and our impact, visit hcdi2.creativevelocity.site/ or contact us directly at info@hcdi.com.