Your highest-risk members are costing you more than you know.
HCDI is your growth strategy accelerator — a results-driven strategic partner transforming a health plan’s hardest to reach populations from a source of margin compression and rising cost of care into a driver of measurable ROI, member retention, and quality revenue.
Health plans are leaving millions in quality incentive payments on the table. Star Ratings are slipping. HEDIS gaps stay open. The members driving the most risk are often those considered unable to be reached.
It’s not a data problem.
You have the data.
It’s an engagement problem, and HCDI is the solution. With our technology-enabled, human-centered engagement and advanced data analytics, HCDI is your comprehensive partner to close care gaps, lower the cost of care, and turn quality performance into measurable growth.
The real problem

Health plan data offers a mere snapshot into high-cost, hard-to-reach members.
Elevate your strategy with a data-driven, hyper-local, on-the-ground community approach. HCDI sees the member behind the measure, revealing hidden barriers impacting compliance and opportunities for meaningful, sustainable engagement — lowering the cost of care while accelerating quality-driven growth.
Our method
Data-driven.
Community-deployed.
Performance-guaranteed.
HCDI combines strategic on-the-ground community-centered engagement with data intelligence for an enhanced, multifaceted approach to close difficult care gaps in urban and rural communities considered hardest-to-reach.
Data intelligence
Through HCDI’s Advanced Integrated Matrix (A.I.M.) performance dashboards, we take disconnected data and turn it into clear, visual, and actionable insights. Our dashboards are tailored to health plan needs, offering a layered and multifaceted view of member populations without manual reporting.
Strategic prioritization
We identify the right populations, the right interventions, and the right sequence to maximize quality performance and incentive revenue.
Community First Approach
Our diverse, culturally intelligent Community Health Workers (CHWs) meet members where they are using HCDI’s trademarked Parachute Model™, building relationships and closing gaps in care!
Measurable accountability
HCDI is performance-driven and accepts risk-based contracts. When our targets are met, we succeed together.
What we address

Engagement beyond the care gap.
Capabilities
One partner. End-to-end capability.
Engagement Solutions
Health-related Social Needs (HRSN) Data Collection and Solutions
Quality Improvement Support & HEDIS Gap Closures
Delegated Care Coordination/Network Navigation
Advisement Solutions
Population Health Strategy, Design and Implementation
Data Analytics and Insights
Professional Development and Training
NCQA Accreditation
Customized Technology Solutions


HCDI is HITRUST-certified
to protect sensitive health information
to the industry’s highest security standards.
Who We Help
Intelligence-driven. Human-centered. Built to close gaps.
Our Work Supports
Population health management
HEDIS and Star Ratings support
Quality improvement
Care gap closure
Member engagement and retention
Risk adjustment support
Strategic Partnerships and Planning
Value-based care performance
Community-based outreach
Data-informed reporting and measurement
Who it’s for
Built for the leaders who own the performance risk.

Health Plan Executives
Your margins are under pressure. Quality incentive payments are at risk. High-cost, hard-to-reach populations are compressing your financial performance. HCDI is a low-risk, high-return investment — a strategic financial partner that secures the revenue your quality programs are designed to generate.

Population Health & Quality
Your team is stretched thin. You can’t close gaps at scale. You need a partner who takes on the performance risk, not just the activity. HCDI operates as an extension of your team — delivering the member engagement results that drive your HEDIS scores, your Star Ratings, and your quality bonus.

Access & Impact
You know which communities need support. You need the data, the capacity, and the on-the-ground capability to prove impact and build the case for continued investment. HCDI is your force multiplier — with the cultural competence, community infrastructure, and measurable outcomes to back every dollar spent.
Why it matters
Uncertainty is where loss begins.
We eliminate it.
Every open care gap is financial exposure. Every unreached member is a missed quality measure, a deteriorating health outcome, and a renewal at risk.
HCDI transforms your highest-risk populations from a source of volatility into a driver of measurable ROI — lowering cost of care, improving member retention, and securing quality incentive revenue.
We don’t just manage risk. We accelerate growth — turning quality performance into a competitive advantage that compounds year over year.
We have been doing this for 35 years. The data is clear. The outcomes are documented. The model works.
Let’s review the care gaps where HCDI can take on the performance risk.
Together we’ll map the measures, model the revenue, and build the plan to help you achieve your quality bonus.
Partner with HCDI
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